Absolute Home Care has a responsibility to ensure all clients are informed of their rights, responsibilities and obligations as consumers of agency services.
It is expected that every staff member and client is afforded fair and just treatment.
Absolute Home Care will make sure staff are aware of client rights and responsibilities and rectify any unsatisfactory situations identified.
Clients have a right to be fully informed of:
Absolute Home Care will make sure all staff:
The agency has a responsibility to protect staff and provides policies for safe practice. Staff may be withdrawn from providing services when a situation is considered unsafe.
Absolute Home Care understands that people may be held accountable for failure to adhere to the rights and responsibilities of a client/staff relationship in providing care.